Just one week ago, Medicaid in Connecticut did not cover telehealth services. Then, DSS issued Provider Bulletins 2020-09 and 2020-10 providing for emergency temporary telehealth coverage in response to the Covid-19 pandemic. Today, the Connecticut Department of Social Services (DSS) issued Provider Bulletin 2020-14, which further expands Medicaid reimbursement to include telehealth delivered via telephone.
DHHS announced waivers of various compliance requirements for providers to ease administrative and operational burdens during this pandemic. I think the theme here is that providers just need to do the best that they can during these challenging times. Those that prioritize patient care, act reasonably and in good faith and do not commit fraud or abuse will be spared from enforcement actions.